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Logistics Aggregator

ParcelSimple — Multi-Courier Shipping Aggregator for Social Sellers

ClientParcelSimple
Year2025
Stack8 technologies
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Business Challenge

Singapore has over 50,000 social sellers who manage their businesses entirely through social media and chat apps. Shipping is their biggest operational friction: they manually check 3-4 courier websites to compare rates for each order, copy-paste addresses, and track shipments across different platforms. A jewelry seller we worked with spent 2 hours daily on shipping logistics — time she could have spent on product creation and customer engagement. Shipping errors (wrong address, wrong courier selection) occurred on 8% of orders.

## Solution Architecture

Solution Architecture

We built a lightweight platform with Rate Comparison Engine querying 8 courier APIs in real-time, returning ranked results by price, speed, and reliability. Order Management with bulk import from social media orders, address validation using Singapore's postal code system, and automated label generation. Tracking Dashboard with unified tracking across all couriers, delivery status notifications, and delivery performance analytics.

## Key Features

Key Features

Multi-courier rate comparison with real-time pricing from 8 providers, delivery time estimates, and courier reliability scoring based on historical data. Bulk order processing supporting CSV import and manual entry, automated address validation, and batch label printing. Unified tracking with single dashboard for all shipments, automated delivery notifications to customers via WhatsApp, and delivery exception alerts.

## Technology Stack

Technology Stack

Next.js frontend with React. Node.js with Express.js backend. PostgreSQL for orders, shipments, and user data. Redis for rate caching and session management. Integration with 8 courier APIs. Docker on AWS.

## Results

Results

Platform adopted by 3,500+ social sellers. Shipping comparison time reduced from 15 minutes/order to under 10 seconds. Shipping errors reduced from 8% to under 1% through address validation. Seller shipping costs reduced average 22% through rate comparison. Monthly shipments processed grew to 50,000+.

Technology Stack

Technologies Used

Next.jsReactNode.jsExpress.jsPostgreSQLRedisDockerAWS
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